This post made rounds on Facebook on August 24: “NBS closing stores in expensive malls. Only stand-alone shall stay. Going online.”
But there is no truth to the post, said National Book Store in an official statement. “Despite the significant challenges posed by the COVID-19 pandemic, National Book Store is working tirelessly to adapt to the difficulties posed by the current situation and continue providing every Laking National with books and supplies. In fact, the support given to us by our mall partners, especially Ayala, Robinsons, and SM, in whose malls most of our stores are located, has given us a chance to focus our energies in trying to overcome this crisis and continue to serve our customers and communities.”
“While a small number of non-performing locations may be evaluated for closure or downsizing as part of our normal course of business, the vast majority of stores nationwide will remain open to serve your homeschooling, distance learning, and work from home needs, with stringent protocols in place to ensure your safety. We are strengthening our e-commerce platforms, www.nationalbookstore.com and our official stores on Shopee and Lazada, to make it easier for you to shop online. We are also developing new channels to enable you to shop safely and conveniently from home, including Text to Order via SMS or Viber and Chat to Shop on Facebook Messenger.”
“National Book Store has overcome a lot of difficulties and obstacles since its humble beginnings nearly 80 years ago. We remain committed to our promise of being your lifelong partner in learning, creativity, and self-expression, and will strive to continue fulfilling this promise as best as we can. Thank you to all our mall partners, banks, suppliers and most significantly our loyal customers for your continuing support during this challenging time.”